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Accounting Manager

Baseline Energy Services, LP

This is a Contract position in Floresville, TX posted September 3, 2021.

Account Manager

Position Overview and Purpose

The Account Manager will be responsible for developing new business opportunities for the company as well as maintaining healthy relationships with current and assigned customers. The Account Manager will work closely with Sales, Operations, and Business Development to identify new opportunities in current areas of operation and expand market share within their assigned region. Account Managers will spend the majority of their time developing and maintaining relationships with oilfield personnel involved in the use of power generation such as production foremen, superintendents, field engineers, pumpers, and various other operations staff who frequently require generator rentals.

Responsibilities

  • Effectively manage customer accounts to ensure performance expectations are met and exceeded
  • Act as the main point of contact for assigned customers and manage daily operational relationship needs
  • Majority of time will be spent communicating with customers on location, in customer offices, via phone and email, etc. to stay informed on all customer activity and act as a liaison with internal Operations Department to resolve issues immediately and effectively
  • Identify and cultivate relationships with the decision makers for power generation rentals. Use existing and assigned contacts to network and develop new opportunities for Baseline services.
  • Assist the Accounting Department in the monthly invoice process by reviewing customer invoices to ensure accuracy and timely submission
  • Frequently review and report to Operations and Sales management on the status of current customers and future opportunities with existing customer base
  • Work closely with Business Development Managers to review effectiveness of company sales strategies and develop plans to meet Baseline’s short and long-term objectives
  • Work closely with the Credit Department to keep outstanding balances to designated DSO levels
  • Maintain highest levels if integrity and customer service in all interactions
  • Assist Sales and Business Development teams with pricing and bid processes
  • Keep accurate and up to date records of customer/equipment activity in company CRM and shared databases
  • Assist with generator delivery scheduling and operations planning as needed
  • Stay up to date in informed on Baseline and industry HSE standards. This will include frequent participation in company and customer safety meetings. Maintain safe working habits at all times and promote Baseline’s culture of putting safety first.

Demonstrated Competencies

  • Enthusiasm: exhibits passion and excitement over work. Has a can-do, hunter, go-getter attitude.
  • Communication: speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including email.
  • Persuasion: able to convince others to pursue a course of action
  • Honesty/Integrity: does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
  • Calm under pressure: maintains stable performance when under heavy pressure or stress. Capable of managing internal and external relationships in stressful situations.
  • Follow-through on commitments: lives up to verbal and written agreements.
  • Flexibility/adaptability: adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
  • Work ethic: possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.

Qualifications

  • Minimum 5+ years relevant Sales and Account Management experience (oilfield or heavy equipment rental experience a plus)
  • Demonstrated ability of developing relationships and sales opportunities with new customer base
  • Strong customer service experience required. Experience in equipment rental service a plus
  • Must be willing to take and respond to customer/operations calls on a 24/7 basis to troubleshoot and resolve issues
  • Must be willing to travel up to 75% to meet customer sales and administrative needs
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