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CHRISTUS Health: Patient Financial Representative- Cash Posting


This is a Full-time position in Irving, TX posted July 14, 2021.

DescriptionSummary: Responsible for the duties and services that are of a support nature to the RCBS High Performance Work Teams.

Ensures that all processes are performed in a timely and efficient manner.

Performs assigned duties such as, cash posting, customer service, data entry and reviewing of claims for proper billing/collections.

Responsible for performing billing, collections and reimbursement services of claims and duties to hospitals supported by the RCBS.

In doing so, ensures that all claims billed and collected meets all government mandated procedures for Integrity and Compliance.

Performs billing, collections and reimbursement services in a prompt and efficient manner.

Provides thorough, courteous and professional assistance to patients, physician offices, insurance companies and other clients on an as needed basis while maintaining strictest confidence.

Documents, forwards, resolves incoming mail and correspondence.

Demonstrates a level of accountability to ensure data and codes are not changed on claims prior to submission if related to diagnosis, charge and/or other clinical type data that RCBS would not have knowledge of.

Ensures all Compliance errors are reported to the Director and maintain records and files of documentation supporting bill changes that are directed by Director and/or Integrity Officer.

Responsible to ensure successful implementation of Governmental Regulatory Billing changes, including but not limited to Medicare OPPS effective August 1, 2000.Requirements:HS Diploma or equivalency requiredPost HS education preferredMust have minimum of 2 years’ experience in a Customer Service call enter environment with a focus on healthcare or insurance billing or 2 years’ experience with commercial insurance billing, collections, payment and reimbursement verification and/or refunds.Understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred.General hospital A/R accounts knowledge is required.College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.Work Type: Full Time

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