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Crescent Bank: Insurance Specialist

Crescent Bank

This is a Full-time position in Carrollton, TX posted September 8, 2021.

Crescent Bank is looking for a talented professional to fill an open position as an Insurance Specialist.

The Insurance Specialist will review insurance claims to determine that payments are being made in accordance with company practices and procedures.

The person in this role will work with Adjusters, Customers and internal departments to determine proper action for completing all insurance claims including Total Loss Claims, Repair Claims and GAP claims.Company Profile:Crescent Bank is a privately owned, state chartered, FDIC insured commercial bank.

We have been in business for over 25 years and are located in over 20 states.

While our primary business is providing auto loans to those who have a hard time securing a loan, we also provide a variety of personal and business banking services throughout Louisiana.

We strive for employee advancement and growth.

We offer a wide variety of benefits.Paid Vacation, Personal, Holiday, Bereavement, and Jury DutyMedical, Dental, and Vision InsuranceAD& D and Multiple Life InsurancesLong and Short Term Disability InsuranceFlexible Spending Accounts (Medical and Dependent)Wellness Programs401(k) with Company MatchTuition ReimbursementPayroll On Demand as you earn itEssential Duties and Responsibilities:Thorough understanding of how to process Insurance Total Loss and Repair ClaimsHandle and process assigned volume within Total Loss, Repair & Gap claim processes forappropriate handling within established policy and proceduresService Potential and Actual Total Loss and Insurance repair calls within established call handling and correspondence requirementsComplete end to end Total Loss, Repairs and Gap Claim functions with accuracy and in compliance with regulations, policy and procedureDetermines payments are being made in accordance with company practices and proceduresInteracts with Third Party Vendors, gathers documents needed and ensures all claims are being followed up on in a timely mannerInteracts with customers regarding Insurance Claim process and account delinquency, as necessaryWorks effectively as part of a team atmosphere to perform duties and achieve daily operational goalMeets productivity standards in accordance with Crescent Bank’s confidentiality policies and organizational valuesAssigns vehicles for repossession as necessaryPerforms any additional tasks or duties as needed within the departmentWorks effectively as part of a team atmosphere to perform duties and achieve daily operational goalsMeets productivity standards in accordance with Crescent Bank’s confidentiality policies and organizational valuesPerforms additional duties as needed within the departmentPosition Requirements:High school diploma or general education degree (GED)One (1) year of related experience and/or trainingExperience within auto finance industry preferredAptitude to evaluate and assess information and demonstrate sound business decision making abilitiesBasic math skills required to calculate overall company cost benefit analysis including Insurance claimsDetail oriented with a keen focus on accuracy and all aspects surrounding Loss MitigationKnowledge of Total Loss, Insurance Repair and/or Insurance regulations, requirements and structure preferredEqual Opportunity Employer/Veterans/Disabled

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