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GM Financial: Sr Business Intelligence Systems Analyst – Power Bi

GM Financial

This is a Full-time position in Arlington, TX posted August 21, 2021.

Overview:The Senior Business Intelligence Systems Analyst is an experienced team member who provides advanced expertise on various projects and support requests focused on administration, configuration, and support for business intelligence and analytics platforms with a specialization in Power BI.Responsibilities:JOB DUTIESAdministrate and monitor the Power BI platform providing a stable production environment that meets performance needsWorking with team members, plan and manage Power BI system implementations, upgrades, security, auditing, configuration, and future/additional product evaluations and improvements as neededProvide Microsoft Power BI Platform capacity planning, metrics and performance tuning recommendations and implement with proper review, approval, and change managementInstall and configure data gateways for access to multiple data sources as neededManage Power BI tenant and capacity settings and understand impact to environment before applying changes via change managementPerform regularly scheduled maintenance on terminal and gateway servers including patching and software upgradesProactively assess the latest Microsoft Power BI Service, gateway, and desktop releases, assess impact to environments, and act as neededServes as an escalation point for production and/or platform issues and acts as lead liaison with Microsoft Technical Support to resolve outstanding issues within the Microsoft Power BI environmentsProvide on-call support and provide direction to other IT department on-call resources as it relates to Power BIDefine and document application best practices, required standards, processes, and guidelines regarding the use and administration of the BI toolsEnsure the platform is positioned for compliance with IT policies and standards and agreed upon service levelsServe as a Microsoft Power BI subject matter expert by proactively developing, coordinating, and providing on-going training, functional, and technical direction to the super-users (content developers) to enable a self-service environment Standardize the development process for the content developersCollaborate with other IT teams to support ongoing operations for meeting the business needs via the Microsoft Power BI environmentProvide management regular and timely status reports and benchmarking metrics of projects, issues, system implementations and upgrades Make wise decisions regarding prioritization of work assignmentsCommunicate status of production issues (describing issue, resolution, and status) with both the business and the Business Intelligence team in a timely mannerProvide and seek training and mentoring from peers for cross-functional growth, learning and career developmentPerform other duties as assignedConform with all company policies and proceduresREPORTING RELATIONSHIPAVP Business Intelligence and DW Solutions USQualifications:KnowledgeMust have a strong understanding of data integration and data architectureKnowledge of relational database structures, star schema structures, models, and diagramsDeep understanding of SQL Server and Oracle database technology and design conceptsStrong understanding of the SDLC process and project management steps used in delivering IT solutionsExperience with translating business requirements into system functional and non-functional requirementsAdvanced knowledge of information technology systems, infrastructure, and operationsKnowledge of security methodologies, policies, standards, and best practices including knowledge of firewall rules, Active Directory, row-level security application in Power BI DesktopThorough understanding of Microsoft Power BI products and licensing and how they work together in an environmentExtensive knowledge connecting to various data sources including, but not limited to, via the gateway, cloud data sources, ExcelAdvanced knowledge in troubleshooting Microsoft Power BI Platform and client issues to root causeAdvanced knowledge of report development, data modeling, and administration processes in Power BIKnowledgeable of best practices in information technology governance and regulatory landscape for financial institutionsSignificant experience in a large and complex business environmentSkillsAbility to provide prompt, high-quality customer service to management, end-users, business partners and the IT communityAbility to help team members and business partners embrace processes, procedures, methodologies, and solutionsAbility to embrace change and participate in exploring opportunities to improveFocus on “Teamwork” with the ability to build consensus, use active listening skills, and work harmoniously with others in getting projects and tasks completed while promoting a culture of teamwork, excellence, and integritySelf-motivated, with the ability to manage multiple reporting projects and non-reporting tasks while being able to effectively perform necessary communications and coordination with management, end-users, business partners and the IT communityCapable of working both independently, with limited supervision, and as a contributing team member, to meet team and department goalsStrong organizational, time management and project management skills; ability to formulate action plans and timelines and execute plansStrong understanding of the technical and functional environment Strong skills in system administration and development experience with BI tools, specifically Power BIAbility to thoroughly research issues in a timely manner, identify, document, and suggest solutions, and proactively implement corrective stepsMust be detail orientedAbility to write medium to complex SQL queriesStrong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposesStrong people skills including the ability to interact with employees at all levelsStrong written and verbal communication skills Able to present to all levels of the organization and tailor message appropriately for the audienceMust take initiative to explore best practices, keep up to date with technology changes and training related to reporting and analyticsAt all times, maintain confidentiality and protect the privacy of informationEducationBachelor’s Degree related field or equivalent work or military experience requiredExperience5-7 years experience with business intelligence administration, including maintenance and support activities, performance monitoring and tuning, upgrading versions, software configuration, business continuity and disaster recovery planning, and general IT processes such as Change Management, Configuration Management, Problem Resolution, and Incident Tracking combined in general data warehouse and business intelligence administration and report development required3-5 years experience in Power BI Service, gateway, and desktop administration required3-5 years Power BI development experience including use of DAX required0-2 years PowerShell script language experience desired preferred0-2 years Microsoft Power Automate experience desired preferredWorking ConditionsSubject to stressful situationsPossibility of working long hours may be requiredLimited travel may be required to support business needs#LI-RMB1

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