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Zenith American: Supervisor, Contribution Accounting/Eligibility/Audit

Zenith American

This is a Full-time position in Dallas, TX posted June 9, 2021.

Title: Supervisor, Contribution Accounting/Eligibility FLSA: ExemptReports to: Title of HM Union: NBUDepartment: Contribution Accounting Location:Position SummaryProvides daily leadership and supervision to Contribution Accounting team to meet and exceed client expectations and operational needs.

Department functions include billing, collections, payroll audit, eligibility, enrollment, and COBRA administration.

Optimizes workflows/processes, tools, staff allocation, and technology to ensure efficient and cost effective day to day operations.” Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.” Key Duties and ResponsibilitiesProvide daily leadership and supervision to Contribution Accounting team consistent with management values and mission.

Assign, distribute and monitor quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements.

Develop staff through performance management, goal setting, training, and effective employee relations.

Review and approve timecards, time off requests, and the accuracy of labor allocations and payroll processing information.Optimize workflows/processes, tools, staff allocation, and technology to ensure efficient and cost effective day to day operations.Implement and monitor internal systems, policies and procedures to ensure operations are in compliance with client needs, new developments, regulations, and reporting requirements.Provide input into departmental budget and oversee expenses to ensure efficient operation within budget guidelines.Ensure effective communications and working relationships with management and staff as well as clients, government agencies, unions, participants, attorneys, and consultants.Ensure compliance with HIPAA and other regulatory and legal guidelines, and troubleshoot and resolve customer/client service issues.Maintain current knowledge of assigned Plan(s) and effectively apply knowledge.Perform other similar/related duties and special projects as required.Working Conditions/Physical EffortNormal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.May be subject to interruptions.May be required to lift a maximum of 60 lbs.Must be able to have flexible work schedule when workflow requires.Meet established attendance and punctuality guidelines.Minimum QualificationsBachelor’s degree, or equivalent combination of education and work experience.Minimum of 5 years related experience.

Prior multi-employer and Taft-Hartley trust fund experience strongly preferred.Minimum of 3 years supervisory experience, preferably in an insurance, benefits, or TPA environment.

Experience with staffing models and workforce management and managing a remote workforce preferred.Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly.Accomplished change leader, demonstrating a flexible approach and resilience to setbacks.

Able to drive operational and cultural change.Proven ability to recruit, lead and motivate a team in order to balance staffing strength with profitability and growth.Excellent verbal and written communication skills, including interpersonal skills.Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple priorities.Exceptional analytical and problem resolution skills; ability to exercise independent, sound judgment.Ability to read and understand financial statements and budget reports.Proficient PC skills including intermediate to advanced Microsoft Word, Excel and Outlook skills.

PowerPoint experience preferred.Ability and willingness to travel as necessary.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Disability AccommodationConsistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

If reasonable accommodation is needed, please contact the Recruiting Department at, and we would be happy to assist you.

ZAS’s Mission, Vision & ValuesAs a member of the ZAS team, each employee agrees to embrace and live out the mission, vision and core values of ZAS.

The values we live and work by are:We focus on relationshipsWe take risks thoughtfullyEthical behaviorPerformance and accountabilityWe strive to win, but not at all costs Zenith American Solutions, Inc.Real People.

Real Solutions.

National Reach.

Local Expertise.Zenith American Solutions, Inc.

is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

The original entity of Zenith American has been in business since 1944.We believe the best way to realize our better systems for better service philosophy is to hire the best employees.

We look for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect.

If you’re interested in working in an environment where people employees and clients really matter, consider bringing your talents to Zenith American!Internals to Apply:If you meet the minimum qualificationsand are interested in applying for this position, please submit an application.

All applications must be received by 5:00 pm on the Internal Posting Deadline in order to be considered prior to external applicants.Zenith American Solutions is an Equal Opportunity Employer.

Zenith does not discriminate on the basis of race, religion, color, sex, physical or mental disability, gender identity, sexual orientation, age, national origin, pregnancy, status as a parent, veteran status or any other basis covered by appropriate law.

All employment decisions on the basis of qualifications, merit, and business need.

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