Administrative Assistant

At the Tom James Company, an assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.
We currently have a part-time position open for 25 hours per week in our Austin, TX office. The starting rate of pay is $18.00 per hour (DOE).
Core Responsibilities
The Assistant’s responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business. The job responsibilities of an assistant at Tom James are:
– Preps clothing to be delivered
– Locates necessary client information
– Coordinates and maintains all client orders/files
– Delivers client communication such as; Setting up appointments, communicating about orders, Scheduling deliveries, and Sending reminders
– Communicates regularly with a sales professional and other members of the store team; meets regularly with sales professionals for setting goals
– Supports the sales efforts of the sales professional by Managing the daily calendar and Organizing inventory
– Prospects new clients using the internet and social media applications
– Sends introductory and promotional messages
– Creates call lists
– Delivers exceptional customer service
– Picks up and delivers client items as needed
– Maintains a professional image to interface with corporate clients
– Performs other duties as assigned
A successful candidate fits the following criteria:
Strong communication skills (verbal and written, plus listening skills)
Excellent organizational skills
Outstanding time management skills
Professional customer service skills
Social media savviness (especially on LinkedIn & Instagram)
Proficient in using multiple forms of technology (Google Drive products, Microsoft products, etc.)
Possesses basic accounting skills
Enjoys being flexible and multitasking
Motivated to tackle challenges
Ability to bend and lift up to 20 lbs.
Two years office-related experience
Experience with a sales-oriented environment is a plus!