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Administrative Asst III – Residential

Texas Health & Human Services Commission

This is a Full-time position in San Antonio, TX posted August 18, 2021.

Residential Administrative Asst III

The Residential Administrative Assistant provides administrative support, technical assistance and project coordination for the Assistant Director of Programs and coordinates the delegation of assignments to other Administrative Assistants from Client Services Managers.

Work may entail a broad range of responsibilities.

Work is performed under supervision with latitude for the exercise of independent judgment.

Frequent contacts with public are required.

Works under the primary supervision of the Assistant Director.

Must coordinate, prepare, and print complex data analysis.

Must be able to meet internal and external customers in a fashion that promotes a warm, inviting atmosphere.

Essential Job Functions:

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift, and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Ensures the completion of assignments given to administrative assistants.

Ensures collection of Residential Services mileage logs monthly.

Tracks completion of assigned in-services and special projects for Client Services.

Tracks data collection for SASSLC Management Plan the completion of CT&D training classes for Client Services.

Tracks data collection for SASSLC Management Plan the completion of employee evaluations for Client Services.

Tracks data collection for SASSLC Management Plan Active Treatment for off campus and leisure activities.

Provides ongoing feedback to mangers on completion of above assignments.

Completes monthly reports for various State Office requirements.

Schedules meetings and appointments, answers routine inquiries and familiarizes self with resources at SASSLC.

Assigns and reviews the work of Client Services Administrative Assistant staff and coordinates in-service training.

Coordinates activities and projects.

Reports data analysis.

Prepares and presents complex data analysis using all available software.

No confirmed incidents of unprofessional or discordant behavior.

Staff is scheduled for and receives all mandatory training within established timeframes as evidenced by reports from CT&D.

Coaches staff when performance or conduct problems are noted and ensures that supervised personnel perform their duties according to written job description.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities:

Working knowledge of office practice and administrative procedures.

Working knowledge of Business English, spelling, punctuation and math.

Knowledge of Windows and Excel.

Skill in the use of electronic data and/or word processing equipment and software.

Ability to apply knowledge of Departmental Rules, regulations, policies and procedures, and functions to the application of principles of office management and to communicate effectively.

Ability to work independently on difficult or complex clerical tasks, to keep complex clerical records and to prepare accurate reports from varied statistical data or other types of technical information; to complete effective correspondence; ability to supervise other administrative assistant staff and coordinate the delegation of assignments from other Client Services Managers.

Registration or Licensure Requirements:

N/A Initial Selection Criteria:

Bachelor’s degree from an accredited college or university with major field studies related to the duties of the position, plus one (1) year of experience related to the position or graduation from a standard senior high school or equivalent, with one additional year of the above related experience may be substituted for each year of college.

Maximum substitution, four (4) years.

Additional Information:


Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the minimum of the salary range.

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/Entities.

Males between the ages of 18
– 25 must be registered with the Selective Service.

All State Supported Living Center employees are subject to Random drug testing.

Flexibility in work hours may be required for this position.

The position may be required to work overtime and/or extended hours.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.

MOS Code:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 42A, YN, 0111, 3A1X1.

All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.

For more information see the Texas State Auditor’s Military Crosswalk at

HHS agencies use E-Verify.

You must bring your I-9 documentation with you on your first day of work.

I-9 Form
– Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.

If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.

If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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