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Administrative Specialist III – Technology Services

Denton County, TX

This is a Contract position in Denton, TX posted August 28, 2021.

Description

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

The Administrative Specialist III performs administrative and technical work to support the Department of Technology Services activities. This position prepares and maintains files, databases and documents, answers telephone calls and emails, greets the public, and routes communications. The Administrative Specialist III is required to have an affinity towards technology or be tech-savvy, provide excellent customer service, resolve problems promptly, communicate effectively, and be a positive contributor to the Denton County Technology Services Team.

Examples of Duties

Performs research and compiles data for special projects, reports, or other publications; prepares correspondence ensuring completion by specified deadlines and in accordance with department’s goals and objectives. Undertakes specific project work and any other duties as required by executive managers.

Greets and interacts with visitors, maintaining a high level of customer service, responding to inquiries, and directing visitors to the correct staff member.

Screens telephone calls, resolves routine inquiries, and refers complex requests to an appropriate staff member.

Obtains quotes from vendors, creates purchase requisitions, tracks orders, ensures accurate and timely receipt and distribution of department deliveries, resolves vendor and invoice issues, and manages the purchase order lifecycle.

Assists in the development and management of department budgets, responds to requests for financial and budgetary information and helps executive managers with other budgetary activities as directed.

Coordinates the return of parts and equipment for repair or replacement.

Processes incoming and outgoing mail; routes mail to the proper recipient.

Maintains department common areas and office equipment; coordinates repairs and maintenance as needed.

Manages meeting and training room schedules ensuring no conflicts, coordinates technology support for facilitators as necessary, maintains supplies and appearance of meeting and training rooms, and organizes department functions and seasonal activities.

Establishes and maintains files and records; retrieves materials as requested; performs data entry as requested.

Maintains department supply inventories, ordering and distributing supplies as necessary.

Prepares documents, presentations, reports, minutes, confidential correspondence; manages a wide variety of written correspondence and procedures in an efficient and accurate manner.

Follows county policies and best practices related to information security; exercises sound judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations.

Regular and punctual attendance is required.

Performs other related duties as required.

Minimum Qualifications

High School Diploma or GED and a minimum three years of experience in a related field; or an equivalent combination of education and related experience required.

Specific certifications related to the area of assignment may be required for this position.

Must not have any Class B misdemeanor or higher convictions or deferred adjudications.

PREFERRED SKILLS:

Working knowledge of office administration practices and methods to include financial management, payroll, and human resources.

Project and multi-task management skills and ability to meet multiple deadlines in a timely manner while dealing with frequent interruptions.

Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgement based on an understanding of organizational policies and activities. High level of attention to detail.

Ability to communicate effectively orally, by phone, in person, and in writing.

Ability to represent the department in a friendly, courteous, and professional manner.

Advanced skill and proficiency in Microsoft Office applications such as Word, PowerPoint, and Excel.

Advanced ability to review, edit, and develop outstanding written communications for accuracy, grammar, and punctuation.

Advanced ability to create and/or send professional emails through Outlook on behalf of department/manager.

Advanced ability to schedule meetings and track calendars for managers.

Preference may be given to applicants with experience providing administrative support to executives or multiple managers.

Supplemental Information

THE ANTICIPATED START DATE AND SALARY FOR THIS POSITION IS OCTOBER 6, 2021 PENDING COMMISSIONERS COURT APPROVAL OF FINAL BUDGET.

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