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Aisha’s Salon & Spa: Receptionist/Front Desk

Aisha's Salon & Spa

This is a Full-time position in Houston, TX posted June 21, 2021.

We are looking for driven people to work at Aisha’s Salon & Spa.

We currently have 17 locations in Houston.

We offer a variety of services ranging from threading, waxing, facials, and hair styling.Job Requirements:Greeting customers as they arrive at the salon and making sure they feel they feel comfortable if waiting for an appointment, deal with their enquries and book salon appointments.Answering the phones and dealing with subsequent enquiries and bookingsRetail haircare products and services The receptionist will need to invest time in understanding the different services available and the various hair care products for sale within the salon so that they can give useful advice to customers and ultimately sell them products.Monitoring and renewing stock levels you may be expected to ensure that front of salon hair product displays are properly stocked and look appealing.Scheduling appointments for the hair stylists A certain amount of skill is needed to do this properly and ensure that the stylist’s time is utilised well and stylists’ columns run smoothly.

The hair salon receptionist will need to know the approximate time that each treatment takes including how quickly each individual stylist takes to carry out their treatments so that sufficient time is given between each booked appointment.

The receptionist may also schedule smaller treatments such as a quick trim to be undertaken during longer treatments and processes i.E.

during the waiting time of a colourSending out reminder texts, emails and calls to customers regards up and coming booked appointmentsProcessing salon treatment paymentsFulfill administrative tasks such as helping print out staff rostas, work out stylist commissions etcAssist in keeping salon clean and tidy for example by brushing up hair from the floor, keeping the reception counter clear etcNecessary skills:A well organised person with the ability to multi-taskWell presentedPeople person with ability to work well as part of a teamProfessional mannerSelf confidentBright bubbly personalityTranslating client’s requirements and meeting their needsAbility to deal with customer complaints and grievancesPatienceGood industry knowledgePay: $8.00 per hour

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