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Medical Receptionist

US Medical Management

This is a Full-time position in Fort Worth, TX posted July 10, 2021.

Scheduler

U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services” – Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).

Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on “We are Unified in our Work through our Continuum of Services” “We can Find Comfort that We are Making a Difference for our Patients” & “We make a Broader Positive Impact on Society”, allows USMM to be poised for a phenomenal future.

We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do. 

Benefits We Have to Offer: 

  • Health, Dental, Vision, Disability & Life Insurance
  • 401K Retirement Plan
  • Paid Holidays
  • PTO 
  • Flexible Spending Account
  • Tuition Reimbursement
     

Position Description

The Scheduler confirms and prepares daily patient visit schedules for physicians. Maintains scheduling system to tract all visits and other required information.

Essential Duties and Responsibilities

  • Contacts patient/caregiver by telephone to schedule physician visit
  • Receives incoming calls from individuals requesting a physician visit
  • Enters all required information and maintains necessary follow up on system as required
  • Prepares patient chart for scheduled visit including set up of new patient with all required documents
  • Prepares and distributes written visit schedule for next business day after all appointments are confirmed
  • Aids in communication with patient and caregivers
  • Maintains patient confidentiality
  • Attends required meetings and in-services
  • Other duties as required
  • Based upon size of the office may need to also perform Medical Assistant duties as shown on the Medical Assistant job description (excludes Washington Schedulers)

REQUIRED Knowledge, Skills and Experience

  • High School Diploma/GED
  • Must maintain a valid driver’s license and good driving record
  • Active CPR Certificate
  • 1-2 years of experience in customer service
  • Knowledge of practice protocols to assist in scheduling patients for care
  • Skill in maintaining department quality assurance and control standards
  • Computer skills and ability to learn new systems
  • Ability to adapt and apply guidelines and procedures
  • Skill in teamwork and maintaining relationships with patients, caregivers and coworkers
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