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Medical Receptionist/FD

Quantum Pain and Orthopedic

This is a Full-time position in San Antonio, TX posted August 9, 2021.

Quantum Pain and Orthopedic is looking for a full-time, bilingual Medical Receptionist to join our team in San Antonio, TX If you enjoy working with people, greeting patients, scheduling appointments, performing clerical duties, managing insurance, billing, and providing medical procedural support, this position is for you.

Previous experience in the medical field is not required, we will teach you everything you need to know Working at our front desk will give you the opportunity to do lots of different things.

It is a mix of answering inquiries and providing information to the general public, visitors, patients, and other interested parties regarding activities conducted at the clinic.

You will also support the medical staff by completing administrative requirements as assigned.About Quantum Pain and OrthopedicQuantum Pain and Orthopedic is an outpatient practice that specializes in interventional pain management and orthopedic procedures.

With its state-of-the art equipment and six Board Eligible/Certified physicians, the practice invests in patient-care.

Quantum Pain and Orthopedic has six locations across Texas, including San Antonio, Austin, and Rio Grande Valley regions.

We have a busy and growing practice seeking motivated individuals to join our dynamic team.

Please visit our website for additional information: quantumpainortho.comESSENTIAL FUNCTIONSGreet patients as they arrive into the facilityAssist patients to complete all necessary forms and documentationUpdate patients’ information into the EMR databaseMove patients through appointments as scheduledAnswer telephone and deal with inquiriesCall patients and remind them of their appointmentsSchedule and reschedule patients’ appointmentsUpdate appointment calendarsEnsure reception area is well maintained, neat and clean, including the magazinesProtects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and procedure and HIPAA requirementsAdheres to the company standards of business conductKNOWLEDGE, SKILLS, AND ABILITIESKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminologyKnowledge of computer and relevant software applicationsStrong computer skills with proficiency in Microsoft Office, including Outlook, Excel, and WordStrong attention to detail: being careful about detail and thorough in completing work tasksAbility to maintain effective and organized systems to ensure timely patient flowMust be able to multi-task while on the jobMust be task-oriented and have organizational skillsExceptional customer service and phone etiquetteMINIMUM QUALIFICATIONSHigh School diploma or equivalent (Required)Bilingual; fluent in English and Spanish (Required)2 years of experience in customer service (Preferred)Flexible scheduling may be required to meet company needsReliable transportation for traveling if necessary (Required)BENEFITSWe are offering a comprehensive benefits package including:Medical InsuranceDental InsuranceVision InsuranceShort and Long Term Disability InsuranceEmployee Assistance Program PTO Holidays

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