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FirstService Residential

This is a Contract position in The Woodlands, TX posted May 27, 2021.

This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association. * Provides administrative support to the property management team. * Ability to work flexible hours to include weekends. * Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner. * Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc. * Maintains, updates and coordinates home owner information in computer database on a daily basis. * Collects mail on a daily basis. * Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move- ins. * Maintains inventory of common areas keys, amenity access cards for residents and re-order as needed following established procedures. * Distributes amenity cards and guest passes as needed. * Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events. * Audits and eliminates duplicates and incorrect addresses in Connect. * Help to maintain the data of the amenity system access controllers. * Assists with community events as needed. * Demonstrates FirstService Residential’s values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed EXPERIENCE Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices. * A self-starter with excellent telephone skills. Good organizational skills. * Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision. EDUCATION High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus. Requires a minimum of two (2) years general of administrative experience. Effective written and verbal communication skills. Strong customer service, and interpersonal skills required. Intermediate proficiency in Microsoft Windows software. Special Requirements: Physical demands include Ability to lift up to 50 lbs; Standing, sitting, walking and occasional climbing. The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time. Ability to work extended/flexible hours and weekends based on project requirement. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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