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Aries Worldwide Logistics

This is a Full-time position in El Paso, TX posted July 18, 2021.

The Front Desk Agent is responsible for managing the Front Desk in answering incoming calls, directing calls appropriately, greeting customers and guests, providing customer assistance, as well as a variety of entry-level office support/administrative tasks.

In addition to keeping guests happy in the lobby, the cleanliness of the lobby is also the responsibility of the Front Desk coordinator.

Specific Job Duties: Greets internal and external customers, guests, and employees with a positive, friendly, professional demeanor.

Answer and transfers incoming calls to appropriate employees and departments in a professional and pleasant manner.

Answers calls to front desk, provides customer assistance, performs data entry, distributes mail and faxes, manages general correspondence, and maintains office supplies, as well as additional administrative duties.

Presents positive company impression and experience for all Aries customers and guests through the provision of general office support, administrative duties, and related tasks.

Ensures the Front Desk is covered during business hours and schedules backup coverage when necessary.

Supports office management team as needed Assist with departmental billing monthly Additional responsibilities to be determined based on company needs.

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