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Application Support Analyst

DePelchin Children's Center

This is a Full-time position in Houston, TX posted April 8, 2021.

DePelchin is seeking an Application Support Analyst to perform a range of duties including, but not limited to business application support, documenting, configuring, and testing changes to applications, and gathering requirements for reporting and forms development. The Application Support Analyst will also assist in the evaluation and implementation of technology utilization. This position reports to the Manager of Information Systems and is responsible for resolving end-user issues with software and responding to requests for enhancements. This position is accountable for smooth, efficient, and coordinated information reporting processes and requires strong interpersonal and verbal skills, and the ability to appropriately obtain and handle requests for sensitive information. Requirements – Bachelorrsquos degree in Information Technology, Business Administration, or related field. Relevant experience in lieu of education will be considered. – Two (2) yearsrsquo experience in an operations support environment supporting multiple businesses applications. – One (1) year experience in database or software development strongly preferred. – Proficiency with Microsoft Office as well as Microsoft Visio and Project required. – Experience in social services or healthcare preferred. – Experience with Extended Reach a plus.

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