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Asurion: Customer Service And Electronic Repair Technician


This is a Full-time position in Houston, TX posted July 11, 2021.

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We helppeople do more with their technology and stay connectedon all of their devices.We provideour customers withsimple, helpful advice to get the most from their technology,assistanceto fix any technology issues they haveand protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

Whatyou willbe doing: Our team of InStore Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.

We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.

The InStore Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.

Essential Duties and Responsibilities: Resolve customer issues by troubleshooting and repairing their electronic devices Bring sales experience to consistently sell the Connected Home product andServe, Solve, and Sell on every customerinteraction Learn and apply the details of the Connected Home product, how to gain an understanding of the customer’s technology, and how to offer and sell protection/tech support solutions to customers to meet theirneeds Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values Expand your knowledge ofubreakifix’sproducts andculture Deliver world class customerservice Demonstrateubreakifix’sCore Values in all interactions Be responsible for inventory management Here’s what you’ll bring to the team: A passion for solving problems and delivering solutions A love for people and the devices that enrich their lives One or more years of customer service/retail sales experience preferred A willingness to learn and leverage sales resources provided by Asurion Reliable and flexible when it comes to dealing with difficult situations The ability to quickly adapt in an ever-changing environment Motivated to meet and exceed evolving key performance objectives Ability to work a flexible retail schedule Six months experience with product service support or electronics troubleshooting Knowledge of mobile devices and operating systems High School diploma or equivalent preferred Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office We take care of you (benefits/perks): Competitive pay and benefits including health, dental, and vision Retirement savings plan Paid time off Continuing education support Ongoing training to grow your skills Aboutubreakifix Since its inception in 2009,ubreakifixhas grown to hundreds of stores nationwide in markets across the U.S and Canada.Ubreakifixhas become the preeminent gadget repair company in the industry, largely due to itslow-pricepromise and industry leading 90-day repair guarantee.Ubreakifixhandles everything fromphones and gaming consoles, to cameras,laptops,and computers.

Let the repair professionals atubreakifixbring your electronic device back to its original look, feel and functionality all for much less than buying a new one.

And most repairs can be completed while you wait!

From water-damage or shattered displays to complex technical issues,ubreakifixis your fast, affordable, reliable repair solution.

Visit www.Ubreakifix.Com for more info!

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