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Business Support Functional Consultant 1

Wells Fargo

This is a Full-time position in Dallas, TX posted June 10, 2021.

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration.

To participate in some selection activities you will need to respond to an invitation.

The invitation can be sent by both email and text message.

In order to receive text message invitations, your profile must include a mobile phone number designated as ‘Personal Cell’ or ‘Cellular’ in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo.

It all begins with outstanding talent.

It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs.

Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure.

These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

The Business Support Functional Consultant 1 is a senior role within the Chief Control Executive (CCE) Strategy, Planning and Governance team’s Education and Delivery group.

This newly created role is responsible for strategizing, planning, and executing a variety of services and initiatives for education, awareness and training across CCE and all Control Executive groups.

The nature of these projects will vary, but will include driving consistency, efficiency and effectiveness of the Control organization across the company.

This role will partner with executive management to define and deliver initiatives and programs and will build relationships with a wide variety of senior leaders and Enterprise partners.

Key responsibilities include:
Be a visible leader with Risk Awareness Campaign education, awareness initiatives, including communication content evaluation, development, and delivery of appropriate content Establish appropriate processes, documentation, and related materials to maximize program desired outcome, reach and efficiency for the Risk Awareness Campaign partnering with leaders across multiple disciplines with Wells Fargo.

Create consistent campaign program across front line and independent risk management risk communications Develop reporting and analytics to measure effectiveness and opportunities for continuous improvement
The selected candidate will be required to work at one of the listed Wells Fargo locations.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.

If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications
10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services 5+ years of leadership experience
Other Desired Qualifications Prior experience in Human Resources, Learning & Development or Risk program areas developing education and awareness programs across a wide range of audiences, topics and requirements Execution oriented, professional demeanor, self-starter behavior and able to recognize opportunities for improvement and to act on those opportunities Ability to contribute or lead enterprise wide initiatives Excellent communication, facilitation and presentation skills (written and verbal) with ability to communicate with senior management audience Able to synthesize material from multiple sources (e.g., presentations, SharePoint sites, regulatory materials, etc.) to create logically-structured content that clearly communicates the intended topic to a wide range of audiences Excellent interpersonal skills with the ability to collaborate, influence, and manage projects involving stakeholders at all levels of the organization Able to think strategically and pivot between multiple priorities Experience developing communications materials for diverse audiences Demonstrated strength delivering effective solutions from concept to execution Ability to focus on problem solving and process improvement in a rapidly changing environment.

Excellent influencing skills to drive executive decision-making and successfully negotiating critical problem resolution MBA or other advanced degree from a top program Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and SharePoint) skills Job Expectations
Ability to travel up to 10% of the time
Street Address
NC-Charlotte: 401 S Tryon St
– Charlotte, NC AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln
– Phoenix, AZ TX-DAL-Downtown Dallas: 1445 Ross Ave
– Dallas, TX MN-Minneapolis: 90 S 7th St
– Minneapolis, MN IA-Des Moines: 801 WALNUT ST
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.

Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

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