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Call Center Inside Sales Reps

Pro Staff

This is a Full-time position in Houston, TX posted June 11, 2021.

ProStaff is currently assisting a local client in Southwest Houston seeking an experienced Call Center Inside Sales Reps.   This is a temp to hire position for the right candidate.  Inside Sales Rep[/ CSR will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services.  Reps will also be charged with handling and resolving complaints and upselling products If you meet the qualifications listed below please Apply Now for a GREAT new career!

Responsibilities for a Inside Sales Reps / CSR include:

  • Receive/ a high volume of inbound calls with varying degrees of questions or concerns
  • Upsell all products to customers during calls to meet goals 
  • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
  • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
  • Achieve productivity standards and goals set by the company while maintaining high level of customer service
  • Refer unresolved customer issues to designated call center department or supervisor for further investigation

Inside Sales Reps / CSR candidates must meet the following requirements for consideration:

  • Bilingual (Spanish) is a plus
  • High school
  • 2-3 years retail phone sales experience
  • Prior experience in a AT&T or communication call center environment
  • Excellent verbal and written communication skills
  • Ability to upsell products
  • Computer literate – Proficient with Email and Microsoft Word
  • Able to work in a team environment

ProStaff provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits include Medical / Dental / Vision / 401K and Daily Pay!!  You can apply at www.prostaff .com or call the branch at 281.481.3104!

About Pro Staff

Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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