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Call Center Verification Representative

Globe Life Inc.

This is a Full-time position in Mckinney, TX posted July 14, 2021.

Globe Life Inc. is seeking self-starters to join our team of Verification (QAC) Representatives who want to be paid based on their performance. You must be comfortable making outbound calls, working with channel partners, generating interest, qualifying prospects in order to meet department goals/Key Performance Indicators/metrics.Compensation for this position is hourly during training and then goes to a pay for performance system where your performance determines your pay! There is great potential!Position Duties:* Comfortable with conducting outbound calls and take appropriate action with each call* Ability to handle inbound and outbound telephone calls with potential customers* Accurately document the information* Capable of quickly gathering information from the customer and accurately recording itSkills:* Self-motivated, with high energy and an engaging level of enthusiasm* Excellent computer navigation skills* Self-Driven, dependable, able to pay close attention to detail, and extremely organized* Ability to deal calmly and professionally with customer issues* Negotiation skills to help navigate through escalated calls* Positive team player with a good sense of humor* Strong listening and communicationBenefits:* Medical* Dental* 401K* Paid time off* Vision* Pension (vested at 5 years)* Legal planWho we are:Globe Life Inc. is headquartered in McKinney, TX, just 30 miles north of Dallas. Globe Life is a financial services holding company specializing in life and supplemental health insurance for middle-income Americans, marketed through multiple distribution channels including direct response and exclusive and independent insurance agencies. Our success is earned one family at a time. Our mission is to help working-class families secure financial protection from adverse circumstances.We are following the social distancing guidelines for COVID-19!All interviews and training have transitioned to a virtual platform. There are continuing opportunities for team members to work remotely as we look to maintain safe and healthy work environments. Additionally, we are looking forward to our new Headquarters office in Plano, TX site to open in the near future!

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