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Customer Service

RESOURCE STAFFING

This is a Full-time position in Spring, TX posted May 19, 2021.

Collections Customer Service RepresentativesIf you enjoy assisting others, you will enjoy this inbound Call Center Representative position for Harris County Toll Road Authority. The Harris County Toll Road Authority, improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems, while upholding a commitment to leadership, public service, and quality of life.Hours: M-F – An 8 hour shift (between 7am – 6pm) & Saturday 8AM-4PM + add l weekday off-Sunday off-5 day work week.Responsibilities of the Collections Customer Service Representative:Place/Answer phone calls to customer with EZ Tag questions.Provide excellent customer experienceProvide payment plans and resolutions on a past due accountsEnter data efficiently/Communicate via email with little to no errorsRequirements:Ability to handle a high volume of incoming callsAbility to handle billing inquiries and address changesComputer proficient and strong Typing skills 40 WPMMust be detail orientedExcellent communication skillsRequired:High school or equivalentClean criminal backgroundMust pass a drug screen

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