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Customer Service Agent (100% Remote)

Continuum Global Solutions

This is a Full-time position in Dallas, TX posted September 12, 2021.

Are you ready for an exciting career in customer service with the opportunity to makeMORE MONEYbased on your performance? This is the perfect position for a tech savvy problem solverwith a desire to addressquestions & concerns and position new & better solutions with every customer. We will train you to be successful in this role and help you grow your career and your income. Staffing for work at home full-time and part-time positions.INTERESTED?APPLY TODAY!

RESPONSIBILITIES:

  • Actively listen to customers to understand concerns
  • Upsell products and features while emphasizing benefits
  • Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers
  • Provide information about their current plans & products
  • Identify & position new solutions that align with their needs
  • Navigate through multiple computer applications with speed & accuracy

REQUIREMENTS:

  • High speed internet with at least 10 MBPS download speed (no satellite)
  • A USB wired headset with noise canceling microphone
  • 18+ years & high school diploma/GED
  • Quiet, Secured Workspace
  • Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK,SC, TX, UT, VA, & WY
  • At Least 1 year of customer service experience
  • Professional positive attitude & courteous telephone etiquette
  • Experience using a computer in a work or non-work setting
  • Must be able to thrive in a highly structured environment
  • Schedule with open availability (evenings/weekends required)

BENEFITS & PERKS:

  • Up to $17/hour
  • Team Members Earn Monthly Performance Bonus & Sales Incentives (Base pay + up to $5/hr in additional incentive potential = $17/hr)
  • Access up to 50% of your pay immediately after your shift
  • Health insurance (medical, dental, vision)& other benefits
  • Paid, virtual training
  • Opportunity to grow quickly into a trainer or supervisor

Recruiter Email:Cable.Recruitment.US@continuumgbl.com

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address.In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity toCorporate.Security@continuumgbl.com.

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