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Customer Service Representative

ACS Solutions

This is a Contract position in Flower Mound, TX posted September 28, 2021.

Job Title: Customer Service Representative/ Remote Job Duration: 3 Months Assignment (Temp to Perm ) Pay rate: $18/hr on W2 Location: Wilmington, Delaware 19809 Area.

Job Description: Notes:
• Training will be in the office (Wilmington, DE 19809) but after training, everyone will be working remotely from home.

• Must have reliable high speed internet.

• Must have a quiet place at home to work.

Provide quality customer service and support Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner.

Provide product knowledge and technical assistance as necessary.

Respond to customer inquiries.

Enter information in a computerized database.

Communicate any problems or issues to management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Incumbents will be evaluated, in part, based on performance of each essential function.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High school diploma or equivalency is required.

Good verbal and written communication skills.

A professional and courteous manner when interfacing with all internal and external customers is required.

Good customer service, interpersonal, computer, typing, and telephone skills.

Job Requirements: Job Requirements: Uphold and practice the highest code of ethical standards and conduct.

Make decisions within well-defined parameters.

Effectively prioritize within a high-pressure, high volume environment with tight deadlines.

Have basic PC skills and data entry experience.

Thanks and Regards, MAYANK KUMAR Team Recruitment A: 2400 Meadowbrook Parkway, Duluth, GA 30096 P: (1) 770-255-7926 Email: mayank.kumar1acsicorp.com ABOUT ACS GROUP.

– ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally.

Our operating brands have provided targeted services and solutions for more than 50 years.

We serve our clients through four operating companies: Website: www.acsicorp.com

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