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Customer Service Representative


This is a Full-time position in Houston, TX posted June 22, 2021.

Join our growing team of work at home customer service representatives.Training for this opportunity begins June 14th!Hours for this position are Monday-Saturday 9am-5pm ESTRequirements you must have to get the job done!Must be able to attend 1 week virtual training6 months work at home or one year call center experience is requiredLive in the states of Ohio, North Carolina, Maine, Texas, Georgia, Utah, or IdahoCharacteristics we look for in you!Confident, self-starter who works well independentlyKnowledge of non-profit organizations and the healthcare industryAbility to build rapport with a variety of callersAbility to show empathy, be polite, and understanding to callers needsCompetitive sales oriented attitudeStrong oral communication skillsWork At Home System RequirementsProcessor of Pl Intel Core i3 4100 or AMD Ryzen 1200 CPU @2.2 Ghz,8 GB RAMHDD 200 GB (available space)Windows 10 as the Operating systemInternet speed 15 upload/15 downloadAntivirus with any brand of the computerEthernet Cord to connect from your wifi box to your computer/lab topUSB headset (Recommended models) Logitech H390 USB Jabra BIZ GN1900 series USBNetwork Requirement (Internet Speed)Minimum network band width to operate as WFH-15 mbps stable internet connection with wired connection (upload and download).For WFH WIFI is not recommended as the internet connection.We do verify this information. Please be prepared in your phone interview to have your PC that you will use.Here are some steps to easily access the informationPressing Windows Key + R and type DXDIAG and OKYou will then be asked if you digitally want to check your drivers select YESAfter clicking YES, you will see a screen within few seconds with a list of system information. You need to take a screenshot of this information and send it to the recruitment team during your phone interviewWe will also verify your internet speedDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as neededJob Type: Full-timePay: $10.00 per hourBenefits:401(k)Dental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftEducation:High school or equivalent (Preferred)Experience:Call center: 1 year (Preferred)Work Location:Fully RemoteWork Remotely:Yes

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