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Customer Service Representative – Remote

Robert Half

This is a Full-time position in Houston, TX posted March 1, 2021.

Ref ID: 04040-0011717031

Classification: Customer Service Representative

Compensation: $14.00 to $16.00 hourly

Our client, a growing energy supplier in the Houston area, is seeking a Customer Service Representative on a contract to full time basis. This position is fully remote with computer equipment provided. At least 1 year of customer service experience in a sales environment answering phones is required, as well as previous energy/utilities industry experience. Bilingual in Spanish is a bonus. Primary duties include: answering inbound customer calls, handling new customer enrollments, quoting and explaining energy rates and products to customers (may involve calculations), data entry of customer information for enrollments, and preparing reports. The ideal candidate will be able to multitask, have excellent customer service and phone etiquette. Schedule is Monday-Friday 8am-5pm or 9am-6pm. If you have customer service and sales experience in the energy/utilities industry, please apply today and call OfficeTeam at 713-623-8367 for immediate consideration.

Major responsibilities

  • Receive and place telephone calls
  • Provide accurate, friendly customer service in a timely fashion
  • Field and send written business correspondence
  • New customer enrollments
  • Quoting and explaining energy rates and products to customers (which may also involve calculations)
  • Data entry of customer information for enrollments

Job Requirements:

– 1+ years of experience in a customer service capacity Answering Inbound Calls

– Sales environment

– Inbound Sales experience, or supporting a sales environment

– Energy/Utilities experience

– Strong math skills and understanding of energy rates per kilowatt hour

– Bilingual in Spanish is a bonus

– Strong communication skills and able to receive criticism well

– 1+ years of past relevant experience in the energy industry

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

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