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Customer Service Representative – State Farm Agent Team Member

Neil Martensen - State Farm Agent

This is a Full-time position in Navasota, TX posted July 24, 2021.

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative
– State Farm Agent Team Member (Property and Casualty Insurance Focus).

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service.

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive…

Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days)

Requirements

Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills
– written, verbal and listening People-oriented Self-motivated Proactive in problem solving Ability to multi-task Bilingual
– Spanish preferred Property and Casualty license (must be able to obtain) Bachelor’s degree preferred
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application.

We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies.

Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees.

State Farm agents employees are not employees of State Farm.

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