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Customer Service/Sales – Work from Home for Up to $20 per hour

Careerbuilder-US

This is a Full-time position in Boerne, TX posted June 5, 2021.

This is a work from home position with full benefits and PTO!

Do you like to help others solve their technology issues?

Are you always interested in learning more?

Do you get a sense of satisfaction from sharing your knowledge to help people?

If you answered yes to the questions above, we want to hear from you!

Our client is actively seeking full-time agents to work from home and deliver excellent technical customer service.

As a Tier 1 Tech Support Advisor you will be supporting our client’s customers as a first point of contact and resolving their technical issues.

We will rely on you to actively listen to our clients , use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.

In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service.

You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.

To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.

Our client has an exciting opportunity waiting for you, if you:
Are you a problem solver who can patiently listen to, understand, and address complex customer issues
Have strong people skills to build a genuine connection with a customer
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Want to work with one of the world’s most recognized brands
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for three weeks of paid training
We have a variety of schedules available and will include at least one weekend day.

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