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Customer Service Technician


This is a Full-time position in Allen, TX posted March 26, 2021.

nnAs a Customer Service Technician based in Allen, TX you will have responsibility for calibrating, troubleshooting, and repairing a variety of Anritsu test equipment including, but not limited to, Vector Signal Generators, Vector Signal Analyzers, Base Station Emulators.nn nnKey Responsibilities include:nn Repair may be at the component level Using a variety of test and measurement equipment along with various tools to complete repair and/or calibration of equipment Ensure appropriate quality standards are maintained and adhered to both at the workstation and in the lab in general Review and implement product specific service notes and change order This position will be reporting to the Customer Service Manager based in Allen, TX n n Job Requirements: n nn Requirements :nn Associates Degree in Electronic Technology or equivalent Minimum 3 years of electronic technician experience, including troubleshooting down to the component level Knowledge of ISO 9001 and IS17025 standards Proficiency in Microsoft applications Proficiency in running a test station in an automated application Proficiency in reading schematics, drawings, bill of materials, test procedures, and maintenance manuals Experience with ERP system (issuing labor and material to repair work orders, generating certificates of calibration, etc…) PMEL experience preferred nnIn order to be successful in this role, the following competencies and behavior skills are required:nn Excellent team work skills and communication skills Ability to function and excel in very dynamic environment Heavy interest in continued learning about products and applications Ability to take direction and execute tasks with minimal oversight Ability to multitask when needed Completion of tasks on time or earlier

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