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Desktop Support Technician

Wheeler Staffing Partners

This is a Full-time position in Lubbock, TX posted August 3, 2021.

Wheeler Staffing Partners is seeking a Desktop Support Tech I in Lubbock, Texas.

The Desktop Support Tech is part of a team responsible for providing technical support and deployment services to various clients for the project needs.

Candidates must be comfortable working in various working conditions including hospitals, offices, and warehouses.

Contact Shelby Short () to learn more about this great opportunity!

Responsibilities:
Deployments of new computer hardware or moves, and existing computer operating system upgrades Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic configurations, standard application installs/setups, profile transfer, and preparation of old devices for disposal or re-deployment Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Remote and basic desk-side technical support including remote control of end-users devices Troubleshooting and repairing desktop computers to ensure they interconnect seamlessly with multiple systems such as network drives, and all business productivity applications Working independently to troubleshoot all support requests and follow escalation policies Participating in testing, documentation, and implementation of assigned projects Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments Some projects may involve travel to sites throughout the state, and/or nationwide
Requirements:
High School Diploma 1
– 3 Years of Experience Prefer 1-3 years of Windows Desktop/Laptop support in a professional enterprise environment.

Including: MS Office, and other software application setups, upgrades, and troubleshooting Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus Superior customer service skills.

Excellent verbal, written, and interpersonal skills Experience working in a hospital environment is desired AA degree in an IT-related field is strongly preferred.

High school diploma is strongly preferred Ability/flexibility to commute/travel to various work locations throughout Seattle and the greater Puget Sound.

Ability to travel nationwide is a plus An A+, MCP, and/or MCDST Certification desired (but not required)
WSP specializes in filling your company’s contract, contract-to-hire, direct hire, contingency, and executive positions with professional candidates.

From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals, and RPO Service offerings we create models to deliver a world-class service, with a sense of urgency and professionalism.

Our connections and our candidates combined with a staff backed by over 20 years of experience, ensure that our clients are seeing the right candidates for their career openings.

WSP is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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