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Executive IT Support

Robert Half

This is a Full-time position in Addison, TX posted September 1, 2021.

Ref ID: 04010-0011933317

Classification: Desktop Support

Compensation: $30.00 to $35.00 hourly

We are working with a client in the North Dallas area that is hiring an Executive Support Technician. White-glove support experience is required. The ability to communicate and support C-suite executive with a high level of customer service will be required in this role.

YOU WILL NOT BE CONSIDERED FOR THIS ROLE IF YOU DO NOT HAVE AN MCDST OR AN MCSE.

POSITION: EXECUTIVE LEVEL IT SUPPORT

LOCATION: ADDISON, TX

DURATION: 6 MONTH CONTRACT TO FULL-TIME

RATE: $30-$35 HOURLY



Day to day:

• Support 20 – 25 employees including about 6 C – Level executives

• Support Windows 10/Office 365 environment

• Deploy images across 14 locations – ManageEngine

• Utilize ManageEngine to deploy endpoints

• Troubleshooting Office 365 applications

• Handling walk up tickets from C – Level

• SCCM experience is a plus

• No AD access – Helpdesk handles AD issues

Job Requirements:

Top 3 skills

  • Root cause analysis for hardware issues
  • White glove service
  • Hardware/software troubleshooting (PCs, Laptops (MacBook & Dell), printers, Office 365 apps)

Required Skills:

  • Desktop/laptop support – they need a LOT of experience in this area
  • End-point technology is key
  • High level of communication skills – able to interface and engage C-suite leaders
  • MCSE OR MCDST certification required (or similar)
  • Windows experience necessary
  • Setting up and providing new systems for new employees & leaders
  • Managing their master desktop image – the gold image and being able to deploy the image across their 14 communities
  • Patch Management

Nice to haves:

  • Experience with ManageEngine (this is their tool) for service management, operations management, Active Directory and security
  • Hospitality, Healthcare or Service Industry experience a plus

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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