This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Find jobs in Texas today!

To post a job, login or create an account |  Post a Job

  Jobs in Texas  

Bringing the best, highest paying job offers near you

previous arrow
next arrow
Slider

Greyhound: Customer Service Representative

Greyhound

This is a Full-time position in Glenn Heights, TX posted August 22, 2021.

The Customer Service Support Representative is the back-office support for the Greyhound Package Express Call Centers.

L2 escalated calls are also handled in this position.Key Duties:Provide Package Express quotes, tracing requests, field assistance and complaints via phone/email.Build online orders for Shipbybus customers in a timely manner.Handle all tracing requests via phone/email and assist in Salesforce tracing queue.Handle all L1 and L2 calls as they present in queue.Process all email and written correspondence.Log customer’s complaints / compliments into Salesforce and assist the customers complaintsFollow up with updated customer tracer information.Provide order assistance for GPX CustomersAdditional duties assigned by ManagementQualifications:High School diploma or equivalent.1+ years Call Center / Administrative.1+ years Customer Service experience.

Please add your adsense or publicity code here (inc/structure/adsfooter.php)