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Loss Prevention Customer Service Associate

The TJX Companies, Inc.

This is a Full-time position in Austin, TX posted July 31, 2021.

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes.

Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering.

Just like working here.

Everyone encourages each other and embraces the excitement that can come with change.

Each shift is a new opportunity to Discover Different.Posting Notes: Marshalls Store 0574 || 1201 Barbara Jordan St || Austin || TX || 78723Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.

Understands operational procedures and deters acts of dishonesty within established customer service guidelines.Responsibilities:Provides prompt, courteous and knowledgeable service to internal and external customersEngages customers, providing support and creating a positive shopping environmentProvides an effective deterrent to theft through customer engagement and a professional and knowledgeable presenceObserves proper checkout procedures for customers and AssociatesCommunicates shrink-related concerns to Store Management and Loss PreventionMaintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.Coordinates and executes shrink-related activities in partnership with Store ManagementSupports and participates in store shrink reduction goals and programsPromotes a culture of honesty and integrity; maintains confidentialityEncourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a risk-free environmentFollows through on commitments; accomplishes goals with minimum supervisionAdheres to all labor laws, policies, and proceduresPerforms other duties as assignedRequirements:Excellent communication skills and sound judgmentAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksAble to work a flexible schedule to support business needs0-2 years retail or security experienceWe’re reinventing retail and helping people discover that next find that’s going to be their new signature look.

You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Posting Notes: Marshalls Store 0574 || 1201 Barbara Jordan St || Austin || TX || 78723

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