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MATHEUS CLARO DE OLIVEIRA-Farmers Insurance Agency: Customer Service Representative

MATHEUS CLARO DE OLIVEIRA-Farmers Insurance Agency

This is a Contract position in Denton, TX posted February 1, 2021.

Job DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.BenefitsPaid HolidaysBase Salary with Commissions Bonus OpportunitiesHolidays OffTeam Building ActivitiesHands On TrainingResponsibilitiesProcess customer policy change requests.Secure all Trailing Documents from customers.Handle all incoming claim calls from customers.Complete Evidence of Insurance requests.Treat each customer contact as a cross and up-sell opportunity including financial products.RequirementsPossess a genuine willingness to learn, be intuitive and resourceful and be coachable.Possess an upbeat, positive and enthusiastic attitude.Create relationships from a cold start.Be a fantastic presenter.

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