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Mobile Device Support

Robert Half

This is a Full-time position in Arlington, TX posted May 14, 2021.

Ref ID: 04790544 Classification: Mobile Device Support Analyst Compensation: $15.22 to $17.62 hourly
Mobile Device Support

Essential Duties and Responsibilities:
Processes company-wide requests for Cellular phones and wireless cards, includes requests to move, add, or change service Conducts billing rate analysis and review per contract specifications Trains users in cellular phone operations Provide ad-hoc reporting for management needs and division office requests Troubleshoots cellular telephone and wireless card problems and coordinates actions with end-users, vendors and IT personnel to correct any interruption in service Certifies IT communications bills for payment and forwards to IT Accounts Payable Process returned (RMA) items to vendor as required Maintains mobile device manage databases Acts as subject matter expert on troubleshooting issues with helpdesk Works with vendors on coverage issues Verifies company policies and guidelines are followed
Job Requirements:

Tablet Devices, Mobile Device, Billing, Basic Troubleshooting


Education and/or Experience

Associates Degree (A.A.), or High School Diploma and two years related wireless telecommunications experience, plus Microsoft Office applications including Excel, Word, and PowerPoint.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis.

From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf.

We provide access to top jobs, competitive compensation and benefits, and free online training.

For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best.

Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.


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All applicants applying for U.S.

job openings must be authorized to work in the United States.

Benefits are available to temporary professionals.

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© 2020 Robert Half Technology.

An Equal Opportunity Employer.


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