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Production Support Engineer (ServiceNow, Windows, Linux)

ACS Solutions

This is a Contract position in San Antonio, TX posted September 15, 2021.

Team is looking for a Production Management Engineer to join our team tasked to support and drive automation across our most critical applications including ServiceNow.

Responsibilities: Support and aide in the day to day management of our Production instance of ServiceNow Install/upgrade/manage APIs for the various systems that interact with ServiceNow Knowledge of improving performance and configuration by utilizing ServiceNow best practices Work closely with Product owners, Developers and Support teams for Critical applications Troubleshoot complex code issues and suggest or provide solutions Automate, monitor and maintenance of systems in a distributed, enterprise environment
· Ensure environment performance, reliability and availability Off hours support and on-call rotation Qualifications Prior working knowledge of ServiceNow; ServiceNow Certified System Administrator is preferred Fluent in at least one scripting language, preferably Perl, Python, or PowerShell Experience with web frontend development frameworks such as JavaScript, JQuery, etc.

Experience working in an Agile Development environment Experience administering application servers, web servers, and databases (Tomcat, WebSphere, Nginx, Microsoft IIS, Oracle, MySQL, etc.) Strong analytical and problem-solving skills in a Linux or Windows environment 3-5 years in a Production support role 3-5 years in a AutomationEngineering role For more information please apply with your resume and we can connect to discuss in detail.

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