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Remote Biotechnology Customer Service in Houston

VirtualVocations

This is a Full-time position in San Antonio, TX posted June 7, 2021.

A biotechnology company is filling a position for a Remote Biotechnology Customer Service in Houston.Individual must be able to fulfill the following responsibilities: Support our internal and external customers Resolve customer complaints and escalate issues as appropriate Answer product or service inquiries, troubleshoot and support our customersMust meet the following requirements for consideration: High School Diploma or equivalent 2+ years of experience working in a customer service role Ability to pass a keyboard assessment with a score of 6,000+ KPH with 90% accuracy Proficient in the basic use of PCs including Microsoft Office, Internet Explorer and strong typing skills Ability to problem solve customer issues via telephone and email Highly developed sense of urgency and commitment to customer satisfaction

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