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Total Quality Logistics (TQL): Bilingual Customer Service Coordinator

Total Quality Logistics (TQL)

This is a Full-time position in San Antonio, TX posted August 31, 2021.

About the role:Join TQL’s newest department as a Bilingual Customer Service Coordinator for our Mexico division.

You will be instrumental in teaming-up with department leadership to help provide unparalleled customer service to our customers that are moving freight to and from Mexico.

We are looking for someone who is obsessed with customer-service, has unbelievable attention to detail and is excited about helping grow a new team.What’s in it for you:Up to $16.50/hour + $1,000 annual bonus potentialPaid relocation to any TQL officeEmployee referral bonus opportunitiesUp to $5,000/yr in tuition reimbursementWe win wherever we go – Voted a 2019 and 2020 Fortune 100 Best Companies to Work ForWhat you’ll be doing:Provide support to our Sales Representatives that are moving Mexico freightCoordinate with our Customs Team to ensure cross-border deliveryInput and process appropriate shipment data in our state-of-the-art systemsSchedule appointments and provide updates on shipmentsAssist with billing and payment responsibilities as neededCommunicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveriesWhat you need:Fluent in Spanish and English1+ year of customer service experienceExcellent communication skillsStrong work ethic and high sense of urgencyOutstanding organizational skills and attention to detailAbility to thrive and concentrate in a fast-paced open office environment

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