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Tower Loan: Customer Service Representative

Tower Loan

This is a Full-time position in Missouri City, TX posted August 20, 2021.

Great Opportunity!The heart of Tower Loan lies with our Customer Service Representative! Our representative provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you! About Us:Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.For more information about us, visit www.Towerloan.ComTo see customer reviews (4.7/5.0), visit https://www.Trustpilot.Com/review/towerloan.Com Benefits & Advantages:Skill development & growth opportunitiesComplete position-based training programCoaching and mentorshipStrong hire-from-within policyComprehensive benefit packageAwards, recognition, & appreciation Essential Job Functions:Demonstrate a high level of customer assistance by phone and in-personReceive and record payments in customer accountsMarket to current and former customers over the phone and in-person for additional businessMaintain and secure cash drawer and accounting activities (i.E. balancing and preparing deposits)Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.Investigate credit and process loan applicationsPerform all other duties and responsibilities as assigned Required Qualifications:High school diploma or equivalentEffective communication and time management skillsReliable personal transportation with insuranceAbility to stand and sit for long periods of timeAbility to lift and maneuver up to 20 pounds Other Details:Hours: 8:30am-5:30pm, M-F; overtime may be required based on operational needsPay Rate: Competitive pay + incentive pay

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