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TPWD – Customer Service Representative I (Fluctuating Hours)

Texas State Job Bank

This is a Full-time position in Huntsville, TX posted August 8, 2021.

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00016418You may apply to the job directly through the CAPPS Career Section.

It is not necessary to apply both through Work In Texas and CAPPS Career Section TPWD MISSIONTo manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisors name and phone number and a description of duties performed.

If this information is not submitted, your application will be considered incomplete.

Applications with See attached or See resume will not be accepted in lieu of a completed application.

Omission of data can be the basis for disqualification; you may state unknown for any incomplete fields.

A scanned copy of a college transcript(s) issued from the registrar must be attached to the online application (if applicable).APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting.

To complete the supplemental questions go to CAPPS Recruit to register or login.

CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptionsVETERANS PREFERENCE: If you choose to claim veterans employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted.

If you have questions regarding this requirement, please visit our Veterans Hiring Reference page at https://tpwd.texas.gov/job/veterans/FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period.TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=enHIRING CONTACT: Cathy Hughes, (936) 295-5644PHYSICAL WORK ADDRESS: TPWD Huntsville State Park, 565 Park Road 40 West, Huntsville, TX 77340GENERAL DESCRIPTION:NOTE: Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs.Under the direction of the Office Manager, this position performs general clerical duties and provides customer service and information to the public for Huntsville State Park.

Performs entry-level customer service work.

Processes and distributes incoming and outgoing mail.

Responsible for collection, license and permit sales, automated campsite registration, and accounting for daily revenue.

Operates credit card machine, campsite registration, computer, and license sales machine.

Prepares reports, correspondence, and maintains files.

Performs light maintenance and cleaning of office and restroom areas.

Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

Performs additional duties as assigned.

Complies with all Agency, Division and Branch rules, regulations and procedures.

Qualifications: MINIMUM QUALIFICATIONS: Education:Graduation from High School or GED.Experience:One year experience in areas such as general clerical, cash handling, or customer service.Licensure:If driving is required, applicant must possess a valid State drivers license.PREFERRED QUALIFICATIONS:Experience:One year experience in accounting, typing, recordkeeping, and data entry;One year experience using automation equipment or word processing, and spreadsheet equipment and software.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of general office procedures;Knowledge of administrative and clerical procedures;Knowledge of telephone procedures and etiquette;Knowledge of basic ma

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