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Product Designer Senior

V2Soft

This is a Contract position in Houston, TX posted August 6, 2021.

V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany.

At V2Soft, our mission is to provide high performance technology solutions to solve real business problems.

We become our customer’s true partner, enabling both parties to enjoy success.

We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Description: Our Global Uptime Product enables Client and Dealers to reduce customer vehicle downtime by identifying vehicles off-road and enabling a proactive intervention to resolve the vehicle off road cases for our customers faster.

It is the foundation of our customer uptime premise.

The Pega Technical Product Designer will take on the key role of working with our business stakeholders and software engineers to define product functionalities, create Pega prototypes, and determine the Pega technical solution.

Global Uptime Product is built on the new Customer Experience Platform using Pega solution.

As the product is migrating from its current pilot platforms to the Customer Experience Platform, this individual will also work on Organization Change Management to coordinate user transition between the platforms.

The Global Uptime product and team are in the early stage of growth.

We are developing the Customer Experience Platform and implementing the pilot findings into the platform.

We are expanding our products from 3 to 5 and exploring multiple system integrations opportunities to build a robust platform for our product.

Responsibilities: Collaborates with business stakeholders and software engineers to define product functionalities, create Pega prototypes, and determine the Pega technical solution Designs and develops sleek and highly efficient PEGA Screens, UI/UX, use case scenarios, user stories, site flows, wireframes, prototypes, and user research within Pega Facilitates design workshops to capture stakeholders input and turn them into prototypes and User Stories Works closely with Agile teams for iterative and incremental UI/UX design and development, ensuring that a seamless, customer-centric experience is delivered Collaborates with product owners, business analysts, development teams and subject matter experts across the business to ensure that the user experience meets or exceeds customer requirements.

Skills Required: At least 1 year of experience and knowledge of Pega in:
– User Stories – UX Development – Usability – Use case scenarios – Wireframes – Prototypes – Site flow .

Great communication and analytical skills .

Self-starter, able to work with minimal supervision Experience Preferred: Pega CSA and UI certified Education Required: A Bachelors Degree in Computer Science, Software Engineering, Business Management or related discipline V2Soft is an Equal Opportunity Employer ( EOE).

https://www.v2soft.com/careers
– to view all of our open opportunities and to learn more about our benefits.

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