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Senior User Experience (UX) Designer

C Space

This is a Contract position in Arlington, TX posted March 22, 2022.

Who You Are You are driven to design better experiences for customers, guided by your passion for understanding people.

You are a proven leader who believes in makingbusinessmore human.

You believe that companies should innovate from the outside-in; that the customerperspective should guidecompanies, not the other way around.

You love diving into client challenges and “navigating in the grey”.

You’re a team player
– you know that you’re only as good as the team youleadand you love bringing out the best in those around you.Lastly, you know UX is about more than digital screens.

You think of User Experience holistically and seek to create the best experiences whether they are digital or physical.

What You’ll Do Upon joining the company, you will immediately be working on exciting pilot programs for clients and internal initiatives that would set the stage for the next generation of platforms for the company.

You’ll be creating new experiences for our clients, who are some of the world’s most well-known brands across all industries
– including Technology, Healthcare, Retail, CPG, Financial Services, and more.

You’ll work with your clients to help translate their needs into working prototypes and results.

You’ll use your curiosity to your advantage to help deliver exciting, innovative new products both internally and externally
– making a difference for both your fellow C Spacers and your clients alike.

Client Leadership Bring the brief.

Leveraging our thoughtleadership and integrated services, grow the businessby regularly uncovering opportunities to deliver value across your clients’ organizations.

Uncover the opportunity.Create space to listen, plan, and workshop with your clients at the start of the engagement and check-in throughout.

Build strong relationships.

In partnership with your teams, create trusted relationships with senior level clientsthat drive great work and growth.

Know your clients.Understand the goals of your clients’ organizations and recognize your clients’ individual roles in achieving those goals.

Inspire your clients (to be better).Actively connect the dots, from consumer and UX trends to the competitive landscape, bring a holistic perspective to our clients’ business on a regular basis.

Make them better at their jobs for knowing you.

Develop a High-Performing Team Lead by example.Demonstrate and coach your team in client empathy, client stewardship and commercial skills.

Build accountability.Define clear roles internally to leverage superpowers and development opportunities, leading to a great employee (and client) experience.

Deliver feedback.Help your teammates grow by delivering timely and direct feedback, positive and constructive, even when it’s tough.

Develop talent.Work with managers, HR and L colleagues to identify opportunities for new skill development, performance excellence and career growth.

Inspire your teams (to be better).Lead with creativity, imagination, and passion.

Be the type of leader who energizes their team on a regularbasis.

Desired Skills and Experience 6 years of design experience in a consulting or in-house environment.

Deep knowledge of UX research methodologies.

Experience working in and facilitating Agile product development processes is a plus.

Skilled in a variety of UX research methodologies including both generative and evaluative methods such as: ethnographic interviews, heuristic evaluation, surveys, diary studies, UX testing, card sorting, and tree testing.

Experience training others in UX methods.

Experience collaborating across internal teams to drive impact for clients.

A strong portfolio that demonstrates your experience, storytelling, and design presentation skills.

Demonstrated experience in planning for and delivering experience projects.

Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations.

Experience in UX research, including planning, designing, and facilitating user sessions and client workshops, analyzing findings, and articulating results.

Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping.

Experience with modern design tools like Sketch, Axure, Principle, Framer, Figma, XD and InVision.

We are focused on building a diverse and inclusive business and we welcome applications from people from diverse backgrounds, abilities, and walks of life
– talented, creative people with their own voice, ideas and perspectives.

So if you think you have the right skills and mindset for this position, whether through education, work or life experience, please apply.

In 2021, C Space has won awards for Best Career Growth and Best CEOs for Women by Comparably.

Comparably Awards are provided yearly to top performing company cultures based on real feedback from our employees.

About C Space Our clients call us their customer agency.

We create rapid insight and business change, putting customers at the heart of companies and solving problems from the customer’s perspective.

We keep our clients relevant by building real, ongoing relationships with customers that in turn help them deliver superior experiences, launch successful products and build loyalty.

Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting.

We do this for many of the world’s best-known brands
– like Bose, Walmart, Jaguar Land Rover, Mars, Samsung, IKEA and more
– to create “Customer Inspired Growth”.

We are passionate about our people and proud of our culture.

We co-created a set of values to ensure that we are delivering fantastic work, continuing to learn and developing and building a high-performance culture which creates opportunities for those who work here: I’ve got this: taking the initiative; doing what we say we will Only accept awesome: taking pride in your work; creating value for our clients and company Show the love: being kind to others; taking care of yourself too Do what scares you: challenging ourselves, taking risks and embracing opportunities for personal growth Tell it like it is: caring enough about people and the work to provide meaningful feedback; speaking up when you have a different perspective Open up and listen: embracing feedback from others; working hard to understand different points of view Find what fascinates: being relentlessly curious; having a learning mindset We before me: remembering we succeed or fail as a team Leave your mark: driving results through your work; shaping our culture C Space is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment at C Space without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

C Space is a part of the Brand Consulting Group, a division of Omnicom Group Inc.

We are headquartered in Boston, with offices in London, New York and San Francisco.

To learn more, visit or follow us on Twitter CSpaceGlobal and Instagram c_spaceglobal.

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