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Paragon Healthcare, Inc.: Infrastructure Engineer

Paragon Healthcare, Inc.

This is a Full-time position in Plano, TX posted August 26, 2021.

Great opportunity to join a well-respected, award-winning, fast growing healthcare company based in Dallas-Ft.

Worth with locations throughout Texas, as well as in California, Oklahoma, Colorado, Tennessee, Alabama, Louisiana, and Georgia.This position is located at our home office in Plano, TX at 3033 W President George Bush Fwy, 75075.The IT Infrastructure Engineer supports Paragon Healthcare staff day to day operations as it relates to Infrastructure related environment.

Responsible for project related daily activities and Tier 3 support.

Server / Network tasks and engineering emphasis.

Develop and train lower tier administrators and support IT Services as a Tier 3 operator.

Must be able to work in fast paced environment and adapt to changing landscape of IT and technical requirements.

Daily activities would support Infrastructure services and be accountable to timelines and project management scopes.Education/Experience:Bachelor’s degree in computer sciences or related field (experience to commensurate for degree)5+ Years of server support experience in corporate environmentStrong PC and technical backgroundWindows Server 2008 to 2019 proficiencyVMWARE experience.2+ Years of Azure and Office 365 Experience.2+ Years of MSSQLStrong understanding of server and network environment.Ability to implement, administer, and troubleshoot infrastructure (servers, switching, virtual environments)Position also requires after hours availability to update, test, or be available for support regarding Paragon infrastructure needsLight travel as neededMajor Responsibilities:Support Paragon Healthcare staff day-t-day operations as it relates to Server, Network, and Telephony Infrastructure.Level 3 Tier support and projects as assigned.Ongoing maintenance of equipment, upgrades, and documentation surrounding those environments.

Must have keen attention to detail.Routine network administrative tasks: backups, change management, configuration changes, infrastructure log analysis, identification of potential issues and remediation, routine audits, patching, OS updates, and working with production environments, and documentation.Manage and oversee updates and critical patching cycles under change management or direction of infrastructure.Assist with new location/branch system design, setups, or refreshes.Create incident response documentation.Maintain inventory system with versioning, support, and EOL documentation.Ability to lift more than 50 pounds, and to sit or stand for long periods of time.Attention to detail, communication skills (verbal and written), effectively communicating with internal staff and external vendors, and writing detailed documentation.Proficient in MS Office, Word, Excel, Teams, Outlook, etc.Computer proficiency.Ability to meet deadlines.Ability to work independently and carry out assignments as tasked.

ExperienceRequired2 year(s): VMWare Virtual Experience3 year(s): Strong Network Cisco CLI Experience5 year(s): Server Support (Windows 2012-2019)PreferredVeloCloud Experience2 year(s): Azure Cloud Infrastructure ExperienceMicrosoft SQL Server 2014-2017 ExperienceBehaviorsPreferredInnovative: Consistently introduces new ideas and demonstrates original thinkingDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellFunctional Expert: Considered a thought leader on a subjectMotivationsPreferredSelf-Starter: Inspired to perform without outside helpAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

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