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CHRISTUS Health: Walkme Project Coordinator

CHRISTUS Health

This is a Full-time position in Irving, TX posted July 9, 2021.

DescriptionSummary:CHRISTUS is powered by people and by software.

It is crucial to our organization that Associates and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs.

This individual will spearhead and manage the enterprise digital adoption initiatives, to ensure that our organization is getting the most out of our digital assets.

As a Digital Adoption (WalkMe) Developer, you will be responsible for the following: Develop user adoption plans to support major application roll-outsEstablish metrics and document baselines for each User Adoption effortConduct training as needed to aid user adoption effortsDevelop marketing materials for user adoption effortsBuild solutions to drive change to ensure root cause of re-occurring issues are resolvedWalkMe knowledge, troubleshoot technical issues in SalesforceTroubleshooting issues that come through on those areasAct as first line of support for walkme troubleshootingRequirements:Bachelor’s degree required 0-3 years of implementation or professional services experience at a SaaS companyFamiliarity with API’s, webhooks, scripts, macros and/or basic JavaScript preferredInstructional design experience preferredWalkMe experience preferredProficiency in Microsoft Word, Excel, and PowerPoint is requiredHTML, CSS, and/or JavaScript experience preferredUX Background is a plusFamiliarity with Infor, Office 365, SuccessFactors, and other enterprise software is a plusWork Type: Full Time

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