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Clinical Informatics Systems Analyst, Software Systems Engineering

Abbott Laboratories

This is a Full-time position in Irving, TX posted August 3, 2021.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.


The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Our location in Irving, TX, currently has an opportunity for  Clinical Informatics Systems Analyst, Software Systems Engineering


Responsible for the definition, configuration, and development of core laboratory/hospital software solutions for designs of intermediate and moderate complexity.


  • Translates requirements into new solutions – Develops use cases, requirements, and specifications for new and existing system design.

  • Translates requirements into new solutions – Develops use cases, requirements, and specifications for new and existing system design

  • Build and maintain TPM product and partner relationship – Evaluates and defines product changes with TPM to resolve customer issues and provide input on new functionality of moderate complexity projects.

  • Leads technical discussions with TPM.

  • Builds and maintains relationships.

  • Performs Investigations – Participates in investigations to determine root cause for moderately complex issues that may cross multiple products.

  • Arrives at timely conclusions.

  • Maintain high customer service by assisting support with customer issue resolution and coordinate inclusion of customer issue resolution with product/project patches and releases 4.

  • Solution configuration and documentation – Performs software installation and configuration, test laboratory workflows, creation and maintenance of business rules, verification of system and instrument interfaces.

  • Generates input to service personnel.

  • Obtains customer feedback for new and/or improve products – Provides and gathers inputs from internal and external sources and from members of the project’s cross functional team to achieve customer needs.

  • Anticipates and/or develops /applies risk mitigation – Reviews technical risks and take appropriate action.

  • Reviews and provides input into risk management documentation including FMEA and risk analyses.

  • Maintains adherence to quality system – Follows functional area policies and procedures.

  • Leads and mentors – Trains and mentors associate systems analysts in tools and processes.



  • 2 years of related work experience with degree or sufficient transferable experience to demonstrate functional equivalence to a degree

  • Requires strong analytical and communication skills as well as sound judgment and the ability to work effectively with internal team members, software developers, and customer

  • Very good oral and written communication skills


  • Bachelors degree in Computer Science, Information Systems or similar discipline including Biomedical Engineering, Electrical Engineering, or Healthcare Informatics is preferred  

  • Knowledge of HIS/LIS/LIMS and laboratory operations is strongly preferred Education or experience in Medical technology or clinical laboratory science; ASCP; CLS (NCA) is a plus. Experience with communication protocols (ASTM, HL7, XML)


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

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