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Dental Patient Services Representative

American Dental Partners, Inc.

This is a Full-time position in Round Rock, TX posted July 17, 2021.

The ideal candidate is an individual who is self-motivated and committed to developing their own career and growing as a professional within our organization. Someone who can not only adapt to, but influence our culture in a positive manner. Qualities will include being energetic, a fast learner, and someone who views their role and job duties as opportunities to advance their career while be an asset to our team.A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing (entry level admin team member).Essential responsibilities:* Answer incoming calls using proper telephone etiquette.* Check patients in and out.* Schedule/confirm patient appointments.* Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).* Collect all co-payments and past due balances on date of service.* Present financial policies and arrangements accurately to patients.* Facilitate effective patient flow using the proper callback system.* Identify, reference and apply insurance coverage and billing.* Perform basic computer functions.* Act in a professional manner.* Other duties as assigned.Required Skills & Experience* Six months of similar job experience.* Demonstrate ability to assume Patient Services Representative’s essential responsibilities.* High School Diploma or equivalent.* Demonstrate knowledge of effective scheduling.* Comply with protocols and standards.* Demonstrate and promote superior customer service skills.* Ability to multi-task.* Exercise basic knowledge of dental terminology.* Support corporate vision and strategy.

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