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JPS Health Network: Patient Access Team Lead

JPS Health Network

This is a Full-time position in Fort Worth, TX posted August 28, 2021.

Who We AreJPS Health Network is a $950 million, tax-supported health care system in North Texas.

Licensed for 578 beds, the network features 75 locations across Fort Worth, with John Peter Smith Hospital home to Tarrant County’s first and only Level 1 Trauma Center, only psychiatric emergency services site, and the largest hospital-based family medical residency program in the nation and more than 40 community-based clinics.

All told, our network employs more than 7,200 people.Acclaim is our multispecialty medical practice group featuring over 300 providers serving the JPS Health Network.

Specialties range from primary care to general surgery and trauma.

The Acclaim group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performanceoutcomes of the network.

Our goal is to provide high quality, compassionate clinical care for every patient, every time.Why JPS?We’re more than a hospital.

We’re 7,200 of the most dedicated people you could ever meet.

Our goal is to make sure the people of our community get the care they need and deserve.

As community stewards, we abide by three rules:1.

Own it.Everyone who wears the JPS badge contributes to our journey to excellence.2.

Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.3.

Don’t be a jerk.Everyone is treated with courtesy and respect.

Smiling, laughter, compassion key components of our everyday experience at JPS.When working here, you’re surrounded by passion, diversity, and dedication.

We look forward to meeting you!For more information, visit www.Jpshealthnet.Org.To view all job vacancies, visitwww.Jobs.Jpshealthnet.Org/ or www.Teamacclaim.Org.

Job Description: Description: The Patient Access Team Lead is responsible for providing supervisory support to the Patient Access team members.

The Patient Access Team Lead performs regular quality assurance audits to identify opportunities for improvement to ensure a seamless patient experience & maximum reimbursement for services.

The Patient Access Team Lead is a revenue cycle expert in the areas of scheduling, registration, referrals and authorization/denials management.Typical Duties:Oversees the work of other personnel by training, allocating and monitoring work.

Performs work of a similar nature.Assists with annual performance evaluations, feedback and with the interview process.

Prepares biannual evaluations.Assists with corrective action plans if necessary.Calculates and monitors registration accuracy, quality assurance and/or scheduling volumes..Reviews and maintains productivity of assigned work queue by submitting and requesting insurance verification and referral authorizations for requested services.Establishes and maintains communication with ancillary departments/entities to facilitate problem solving and continuous process improvement.Assists with authorization issues as necessary to ensure they are obtained from insurance carrier within timely manner based on referral priority.Assists in developing, establishing and maintaining procedures and standards.Identifies patient needs and assists in the development and implementation of customer service initiatives.

Evaluates outcomes to facilitate continuous process improvement.Maintains departmental records and reports and collects statistical data for administrative and regulatory purposes.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.Facilitates and/or participates in administrative staff meetings and attends other meetings as appropriate.Performs other related duties as assigned.

Qualifications: Required Education and Experience:High School Diploma, GED or equivalent.1-2 years of experience using Microsoft Professional Office Suite including Word, Excel and Outlook.2 plus years of experience using Epic Cadence, ADT or Prelude or other scheduling/registration software.2 plus years of experience in a Patient Access/Patient Accounting role or call center environment if working in the Access Resource Center.Preferred Education and Experience:2 plus years of supervisory experience.Preferred Licensure/Certification Specialized Training:Bilingual skills Location Address:1201 S.

Main StreetFort Worth, Texas, 76104United States

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