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Manager Behavioral Health Care Advocacy – Telecommute

UnitedHealth Group

This is a Full-time position in Houston, TX posted May 6, 2021.

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life’s best work.(sm).  

Schedule:  4 days during the week from approximately 2pm-11pm CST (flexible on which 4 days during the week), 1 weekend day / week during daytime hours (flexible which weekend day / week)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Managing a team of licensed clinicians in order to deliver sound clinical decisions and quality documentation to customers
  • Working as part of a management team of other managers and directors to meet program goals
  • Making outbound calls to members who have escalated issues, problems or concerns that need to be addressed by a Supervisor
  • Preparing reports and analyzing data in order to coach team to meet metrics successfully
  • Identifying trends and interventions as needed in a positive, change oriented environment
  • Managing projects and interventions from inception to completion 
  • Ensuring engagement of staff through management of ongoing training, coaching, and mentoring

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Independent licensed Master’s degree in Psychology, Social Work, Counseling or Marriage or Family Counseling OR Licensed Ph.D / PsyD, or an RN with psychiatric experience
  • Clinical licenses must be independent, active and unrestricted in your state of residence
  • 5+ years of experience in a related mental health environment
  • 2+ years of experience in a Leadership role as a Team Lead, Supervisor, Manager, etc
  • Proficient level of experience with MS Word and Excel, with the ability to type and navigate a Windows environment
  • Access to high speed internet and a dedicated workspace from home
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Dual diagnosis experience with mental health and substance abuse
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Experience in a Assess & Triage telephonic environment answering inbound calls
  • Utilization Management experience
  • Experience in a MCO (Managed Care environment)
  • Experience supervising a remote team
  • Experience working with PowerPoint 
  • Excellent communication skills, both written and verbal 

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

The salary range for Colorado residents is $79,700 to 142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords:  Behavioral Health Manager, Assess & Triage Manager, Utilization Manager, Manager, Supervisor, Social Worker, Social Work, Counseling, Psychology, Therapy, Inpatient, Facility, Substance Abuse, Mental Health, Dual Diagnoses, Behavioral Health, Care Advocate, LPC, LCSW, LMFT, Medicare, Medicaid, Telecommute, Telecommuting, Telecommuter, Remote, Work from Home, Houston, TX, Texas

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