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Medical Office Insurance AR Representative

Allergy & Ent Associates, P.a.

This is a Full-time position in Houston, TX posted July 19, 2021.

Medical Office Insurance AR Representative needed for Allergy & ENT Associates!

– Gears Rd.

In Houston, TX 

Position Summary

This position is responsible for researching, analyzing, and processing insurance claims accurately and efficiently.

Essential Duties & Responsibilities

Researches and analyzes denied claims and take corrective action

Submit appeals and reconsiderations on claim rejections, underpayments and denials

Initiates insurance follow up on aged, unresolved claims to ensure maximum reimbursement

Communicates identified payer trends such as denials for specific procedure or diagnosis codes, or other identified issues to management

Researches and responds to documentation requests from insurance carriers in a timely manner

Communicates with patients and necessary parties to resolve issues relating to payment

Submits adjustments to account balances identified through payer remits/EOBs

Applies credits to open lines as needed

Documents clear and concise activities performed in system for each account worked

Maintains assigned AR within departmental guidelines (i.e.

no aging >120 days)

Meets or exceeds collection goals for assigned ARAssist with answering telephone calls, as needed.

Answer patient questions concerning statements in the absence of CBO representative.

Balance daily receipt activity.

Perform individual daily close procedures.

Assist in keeping store room clean and organized for easy access to billing records.

Keep area neat and orderly.

Any other duties as assigned by CBO Manager



High school graduate or equivalent

Two (2) years of medical office experience needed; at least two (2) years of medical posting experience required

Knowledge of medical terminology, ICD-10 and CPT coding Knowledge of general clerical and office procedures

Must be self-directed and able to work independently

Attention to detail a must

Professional, calm and courteous demeanor

Excellent verbal and written communication skills


Proficient computer skills in Microsoft Office including Outlook, Excel and Word

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and

are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Knowledge, Skills, Abilities

Organization Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.

Professional Maturity The ability to separate emotional feelings from the real issues at hand.

The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.

Time Management Managing one’s own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Interpersonal Communication Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

Communication The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.

Physical Demands

Physical Activity Level: Sedentary physical activity performing non-strenuous daily activities of an administrative nature

Physical Demands: Exerting up to 10 pounds of force occasionally to lift, carry, pull, or otherwise move objects; Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner Work Environment

Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic), daily stair climbing; Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.

Time Off requests at end of month should be avoided and will be reviewed on a case by case request.


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