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Policy Program Manager – Health (Technical Assistance & Operations)


This is a Full-time position in Richardson, TX posted August 7, 2021.

Serving as task leaders, project managers, or deputy project directors on complex, fast-pace projects focused on health policy issues Collaborating with federal, state, and other clients and stakeholders to develop and implement quality improvement strategies or technical assistance plans based on available data and subject matter expertise Planning and executing of webinars or small group discussions with government clients, clinicians, and/or healthcare payers Managing diverse stakeholder perspectives and thinking creatively to design solutions that meet client needs Authoring case studies, issue briefs, implementation guides, webinar slides, and other technical assistance tools to facilitate program improvement Providing the energy, direction, organization, and quality control needed to help keep projects on time and on budget and to facilitate communications across and between internal and external stakeholders Position Requirements Master’s degree in public policy, public administration, public health, healthcare administration, business or a related field; or equivalent experience Five or more years of experience managing complex projects or tasks related to healthcare or health policy.

Experience working at or with a state or federal agency, a foundation, a healthcare provider, or another policy research firm is highly desirable.

Demonstrated ability to lead activities, manage tasks, and coordinate the work of multidisciplinary teams to deliver high-quality work to our clients on time Strong analytic skills and ability to think critically about issues relating to policy development and implementation.

Excellent written and oral communication skills, including an ability to explain observations and findings to diverse stakeholder audiences including program administrators and policymakers Strong organizational skills and high level of attention to detail as well as the flexibility to manage multiple priorities, sometimes simultaneously, under deadlines Strong mentorship skills to mentor several junior staff members Familiarity with project management tools and techniques (e.g., JIRA, Agile, SCRUM) is a plus; Project Management Professionals (PMPs) also encouraged to apply.

Familiarity with human-centered design principles and/or quality improvement approaches (Lean Six-Sigma, PDSA cycles) is also desirable.

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