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Hotel Banquet Captain

Springhill Suites

This is a Full-time position in Fort worth, TX posted July 20, 2021.


The Banquet Captain plans and oversees food, beverage, and entertainment events. This position also requires much lifting and moving of banquet equipment such as chairs and tables.

Essential Functions:

· Must be able to read and understand banquet event orders to prepare a meeting space to the specific needs of each group function.

· Move tables, chairs and audio-visual equipment in and out of meeting rooms.

· Set-up and attend certain events with a positive attitude to ensure each group function runs smoothly.

· Maintain a positive and cheerful attitude at all times.

· Work with local caterers to ensure our quality standards are met for all events.

· Clean tables, chairs and carpets in function space.

· Maintain, organize and inventory banquet equipment.

· Lift, carry or otherwise move up to 50 lbs. regularly. Lift, carry or otherwise move up to 100

lbs occasionally with assistance. Follow proper moving and lifting procedures. Regularly required to stand; sit; walk; reach; use hands handle or feel; talk and hear.

· Wear uniform, including nametag at all times.

· Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.

· To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.

· Promote teamwork and associate morale.

· To maintain good working relationships with colleagues and all other departments.

· Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).

· To comply with local legislation as required.

· Attend work on time as scheduled and adhere to attendance policy.

· Practice energy conservation at all times.

· To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

· To treat all operating equipment and supplies carefully to minimize damage and reduce waste.

· To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

· To read the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

Company Overview:

Headquartered in Bryan/College Station, Texas with additional offices in Houston, San Antonio, and Waco, Oldham Goodwin Group, LLC, is a fully integrated commercial real estate firm offering comprehensive brokerage, development, management and advisory services throughout the state of Texas. Our brokerage platform is designed to be full service for investors and to support our brokerage professionals in various property specialties, including retail, office, industrial, land, multifamily and hospitality property types.

Benefits: Health Insurance, Paid Time Off, Dental Insurance, 401(k), Vision Insurance, Life Insurance, Disability Insurance

Company: Springhill Suites



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