Housekeeping Inspector

WE’RE CHANGING ENTERTAINMENT.

COME JOIN US.: We’re always looking for talent that believes in having fun.

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more WE LOVE OUR WORK.:
– inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.

– Reports rooms ready for occupancy.

– Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s.

– Conducts daily shift pre-shifts, uniform inspection, and directs actions of all floor personnel.

– Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.

– Ensures training for safe and proper usage of cleaning solutions and equipment.

– Updates and maintains correct hotel room status in computer system and on boards.

– Prints and maintains permanent records of the following: room occupancy, status and statistics phone logs, maintenance logs, attendance logs, lost and found logs, item request logs, GRA assignments, RQ assignments, house-person assignments, Corporate/ViP guests, group arrivals, and work orders.

– Communicates with other departments as needed in order to accomplish tasks.

– Verifies inventory and purchase order arrivals and proper floor inventory deliveries.

– Assists management with action plans, coaching sessions, or additional training as needed.

– Assists with cleaning rooms, delivering room calls, and dispatch when needed.

– Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.:
– High School Diploma or equivalent required; some college or combination of college and industry experience preferred.

– One to two years of hotel housekeeping or related experience required.

– Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.

– Must have strong written and verbal communication skills; must be fluent and literate in English.

– Ability to learn detailed inspection routines.

– Must have strong leadership skills.

– Ability to prioritize work load.

– Ability to maintain a high level of confidentiality and professionalism.

– Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

– Highly organized and detail-oriented.

STAY IN THE GAME.

FOLLOW US.: We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun.

We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We’re changing entertainment.

Follow us.

Equal Opportunity Employer