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Payroll Associate


This is a Full-time position in Houston, TX posted June 11, 2021.

Position Summary:

The Payroll Associate is an entry-level position responsible for assisting in the day-to-day administration and processing of client payrolls. Provide excellent customer service and quality payroll administration. Provide analytical and technical support in the delivery of payroll processing services. This position reports directly to the Payroll Manager.

Essential Job Functions:

  • After successfully completing training, serve as a contact for clients regarding payroll processing issues;
  • Work effectively to make sure that payroll processing runs smoothly and is timely;
  • Investigate discrepancies and provide information in non-routine situations;
  • Coordinate daily payroll processing including new hires, terms, and change requests;
  • Ensure that employee applications from PEO and ASO clients contain all necessary documentation ? e.g. W-4 form, I-9 form, Direct Deposit form, Release of Records, etc.;
  • Oversee maintenance and updating of employee data and records in the online payroll processing system – HRPpro;
  • Provide customer service support to clients and their employees;
  • Initiate client background check requests;
  • Enter employee information/update data in payroll system (HRPpro);
  • Process multiple client payrolls according to pay schedule;
  • Provide/run custom reports from HRPpro as requested by clients;
  • Assist clients in understanding HR&P?s role in processing payroll;
  • Oversee the daily delivery of the employee payroll checks and client reports;
  • Work/communicate with other departments to keep the client satisfied.

Knowledge Skills & Abilities:

  • Entry-level ? no experience required;
  • Bachelor?s degree required;
  • Ability to understand payroll and payroll tax laws required;
  • Excellent communication and organization skills are required;
  • Spanish language fluency a plus but not necessarily required;
  • Excellent customer service skills;
  • Ability to work effectively in a team environment with associates;
  • Capable of effective planning and priority setting;
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines;
  • Strong analytical skills;
  • Proficient reading, writing, grammar, and mathematics skills;
  • Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, and internal databases;
  • Proficient interpersonal relations and communicative skills;
  • Ability to maintain confidential information;
  • Valid driver?s license.


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